In July and October 2016, the Centers for Medicare & Medicaid Services (CMS) rated Hill Country Memorial with the highest five-star rating. The new comprehensive one- to five-star rating is the first of its kind for hospitals overall.
“These ratings are reflective of the work the entire Hill Country Memorial team does each day for every person and family we serve,” HCM CEO Jayne Pope said. “What our team does here is not easily replicable as evidenced by this exceptional rating.”
In July, Hill Country Memorial was one of only 102 hospitals in the nation to receive the highest five-star rating. Of the 4,599 hospitals evaluated, only 2.2 percent received five stars. In Texas 13 hospitals, including HCM, received five stars. Ninety received four stars, 132 received three stars, and 41 received two stars. No Texas hospitals evaluated received one star.
In October, CMS announced its second round of star ratings for hospitals and Hill Country Memorial continues to be a five-star-rated hospital.
To continue to make hospital quality information available and accessible, CMS developed the Overall Hospital Quality Star Rating to reflect comprehensive quality information about the care provided in US hospitals.
CMS uses publicly reported data to evaluate hospitals. The organization has posted star ratings based on one measure, patients’ experience of care, since April 2015.
Including patients’ experience of care, the new rating system examines 64 quality measures like safety and wait times and summarizes them into a rating of one to five stars.
The star ratings are intended to help consumers easily make informed decisions about their care. Beginning in 2017, ratings will be updated in July and December.