In 2016 Hill Country Memorial was recognized with a Guardian of Excellence Award® by Press Ganey for excellence in patient experience.
This is the hospital’s third consecutive Guardian of Excellence Award for patient experience since 2014.
The Guardian of Excellence Award recognizes top-performing hospitals that consistently achieved the 95th percentile of performance or higher in employee engagement, physician engagement, clinical quality or patient experience during the reporting year.
The award is based on publicly reported data gathered from patient satisfaction surveys required by the Centers for Medicare and Medicaid Services for all US hospitals. Learn more at www.pressganey.com