Healthgrades is an independent source of hospital quality outcomes, providing objective, comprehensive information about health care quality in approximately 4,500 US hospitals. Healthgrades uses more than 45 million Medicare medical claims records for the most recent three-year reporting period available to help consumers understand, compare and evaluate hospital performance.
Each spring Healthgrades evaluates patient survey results about doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions to recognize the top 15% of hospitals with Outstanding Patient Experience Awards. It also analyzes standard patient safety indicators like preventing infections and other complications to recognize the top 10% of hospitals in the nation with Patient Safety Excellence Awards.
Each fall Healthgrades analyzes common diagnoses and procedures--from appendectomies to sepsis treatment--for its Clinical Quality Awards. It rates hospitals’ performance as “better than expected” (5-Star), “as expected” (3-Star), and “worse than expected” (1-Star) and also recognizes hospitals with specialty excellence awards.
1 of 4 hospitals in TX to receive the Healthgrades Outstanding Patient Experience Award for 8 years in a row (2011-2018)
The ONLY hospital in the TOP 5% of Outstanding Patient Experience Award recipients in the San Antonio-New Braunfels statistical area
1 of 2 hospitals in Texas to achieve both the Healthgrades Joint Replacement Excellence Award and the Outstanding Patient Experience Award for 5 years in a row (2014-2018)
1 of 4 hospitals in Texas to receive the Healthgrades Joint Replacement Excellence Award for 5 years in a row (2014-2018)
1 of 5 hospitals in Texas to be a Five-Star Recipient for Total Knee Replacement for 6 years in a row (2013-2018)
1 of 3 hospitals in Texas to be a Five-Star Recipient for Hip Fracture Treatment for 7 years in a row (2012-2018)
Among 3% of Hospitals in the Nation to Receive both Patient Safety Excellence and Outstanding Patient Experience Awards in 2017
Patient Safety Excellence Award™ 2013-2017
Top 5% in the Nation for Patient Safety 2014 - 2017
Outstanding Patient Experience Award™ 2011 - 2018
Top 5% in the Nation for Outstanding Patient Experience 2011 - 2017
Joint Replacement Excellence Award™ 2014 - 2018
Five-Star Recipient for Total Knee Replacement 2013 - 2018
Five-Star Recipient for Hip Fracture Treatment 2012 - 2018
One of America’s 100 Best Hospitals for Joint Replacement™ 2014 - 2015
Ranked Among the Top 10% in the Nation for Joint Replacement 2014 - 2017
Five-Star Recipient for Total Hip Replacement in 2014
Five-Star Recipient for Appendectomy 2014 - 2015
For more information and to compare hospitals, see www.healthgrades.com