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Malcolm Baldrige National Quality Award

Malcolm Baldrige best Practice Award in Leadership

Hill Country Memorial is proud to have received the 2014 Malcolm Baldrige National Quality Award.

This honor validates HCM’s remarkable performance through innovation, best practices and insightful leadership.

The Malcolm Baldrige National Quality Award is the nation’s highest recognition for performance excellence of both public and private U.S. organizations awarded by the Department of Commerce and presented by the President of the United States. The Baldrige Award was established by Congress in 1987, and is managed by an agency of the U.S. Department of Commerce. Baldrige Award recipients serve as role models for other organizations and help organizations improve their performance and recognize opportunities for improvement. For healthcare organizations, this means optimal patient safety and health care outcomes. To date more than 1,500 U.S. organizations have applied for the Baldrige Award.

In 2013 HCM was one of only two hospitals recognized for a Best Practices by the Malcolm Baldrige Performance Excellence Program.

Learn more about the Baldrige Performance Excellence Program at

Learn more about HCM's performance excellence journey