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Ratings and Reviews

Hospice

   4.9 / 5

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   5 / 5

THANKFUL FOR LIFE

Angels on Earth are what this group of people are. They helped me to help my daddy pass with the dignity and compassion and love he so deserved. It was thru the knowledge and support you gave to me and my family that we could get thru this time with great strength. From a shoulder to lean or cry on they answered every one of the questions I had. Was done promptly and never made me feel it wasn't important what I was asking. Even though was a loss of my daddy I gained life long friends. Great job !!!

Daddy's Girl · Junction, TX · Oct 31, 2018     Helpful? Yes · No · Inappropriate

   5 / 5

Truly an awesome experience to cherish forever

Our family was truly blessed by the incredible professionalism, compassion and and caring provided by all of our hospice team, an extension of all already exceptional hospital. I could simply not imagine anything being done any better, period.

dk · Friendswood, TX · Oct 10, 2014     Helpful? Yes · No · Inappropriate

Response from HCM

Thank you so much in providing the time to tell us how we're doing. It means a lot to all of us at HCM to hear from family members. Thanks again.
Mark D. Peterson, Director - Patient Experience

   5 / 5

A great experience

I had a very good experience when I had surgery HCM and would recommend it to my friends for any procedure.

Marie · Allen, TX · Dec 18, 2013     Helpful? Yes · No · Inappropriate

Response from HCM

Thank you for telling us. We appreciate hearing from our patients and guests.
Mark D. Peterson, Director - Patient Experience

   5 / 5

Remarkable Team of Caregivers

The immediate attention to my wife as a patient and to me and my family was initially overwhelming. I expected medical help, but received emotional and spiritual support. It did not matter if the caregiver was assigned or filling in for the designated caregiver, I received the same personal attention and care. Hospice is a great resource in our community.

Blessed · Fredericksburg, TX · Sep 17, 2013     Helpful? Yes · No · Inappropriate

Response from HCM

Thank you for sharing your feelings and experience. Our first value is "Others First" and we truly want to be there for the patient, as well as, the family. Thanks again.
Mark D. Peterson, Director - Patient Experience

   5 / 5

Hospice - Couldn't have done it without you!

There were many things I appreciated about the nurses and folks I came in contact with during my mother-in-laws 2-month "journey", but number one for both her and myself was their honesty. Gently put, but never sugar-coated, we were kept informed of what was happening, what we should be expecting, and how to deal with it. Learning to trust our nurse's advice was probably the hardest part, but I would encourage anyone reading this and contemplating Hospice to do just that. They are the professionals and have the experience and knowledge you can depend on. Hill Country Memorial Hospice gave us the very personal care we were looking for and everyone from our nurses to the equipment techs displayed genuine compassion for my mother-in-law and our family. Hospice is a blessing and HCM deserves you attention if you are in the unfortunate position to be needing this service. 5 Star in my book.

April · Comfort, TX · Aug 21, 2013     Helpful? Yes · No · Inappropriate

   5 / 5

HCM Hospice Is Truly Remarkable

My family and I want to give the Fredericksburg HCM Hospice staff our heartfelt thanks for the wonderful care you gave our mother these past three months. Your people are the best! I can't say enough about what a difference you've made in my mom's last days as well as my own, especially because I couldn't be with my mom all the time. Thank you, thank you, thank you.

Donna · Granite Bay, CA · Dec 14, 2012     Helpful? Yes · No · Inappropriate

Response from HCM

Thank you so much for sharing your story and how we provided the proper care. We are so sorry for your lose, but glad we could make a difference. If there is anything we can do, please let us know. Thank you again.
Mark D. Peterson, Director - Customer Experience

   5 / 5

My gratitude is unmeasureable

I cannot say enough how wonderful this program is - the staff is phenominal, helpful, knowledgeable and kind. It's such a difficult time when one is losing a parent, but Hospice helped us ease through it in a thoughtful, supportive, understanding and honest manner. Kudos to you all, and once again, I thank you deeply.

COW · Fredericksburg, TX · Oct 06, 2012     Helpful? Yes · No · Inappropriate

Response from HCM

Thank you for sharing your thougths in a difficult time. We are honored to have the phenominal staff to help in time of need. Thanks again.
Mark D. Peterson, Director - Customer Experience

   5 / 5

My experience at HCMH was peaceful.

Nothing meant and continues to mean more to me than my grandfather. The Hospice staff, nurses, and doctors took every measure to ensure he was comfortable while continuously providing impeccable courtesy and support to my family. I will forever to be grateful for them.

Sam · Houston, TX · Jul 24, 2012     Helpful? Yes · No · Inappropriate

Response from HCM

We're glad we could make an impact to the care and well being of your grandfather. Thank you for sharing.
Mark D. Peterson, Director - Customer Experience

   5 / 5

Great hospital!

They treated my grandma with the respect and dignity she deserves. Thank you!

anthony · cleveland, OH · Mar 29, 2012     Helpful? Yes · No · Inappropriate

Response from HCM

Thank you sharing your feelings and we are happy that your grandma was graciously cared for.
Mark D. Peterson, Director - Customer Experience

   5 / 5

What can I say, amazing experience!

This is my first encounter with Hospice and I can not say enough about how positive the experience was. Our nurse was so caring and very supportive and informative. She encouraged me, the primary caregiver, immensely and walked me through the process day by day. I can not rave enough about our Hospice aide. She loved on Gramma just like she was her own family and the care she took of her was above and beyond. Every member of the team was so caring and understanding from the man who delivered the equipment, the chaplain, the social worker, nurses and aide. Thank you all for helping us during this difficult time. You will always be appreciated and remembered in our prayers. God Bless!

Gramma's Angel · Blanco, TX · Feb 21, 2012     Helpful? Yes · No · Inappropriate

Response from HCM

Thank you so much for sharing your feelings and experience regarding our Hospice team. We appreciate knowing that they continue to provide professional care to each of their patients every single day. Thanks again.
Mark D. Peterson, Director - Customer Experience