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Ratings and Reviews

Rehab

   4.9 / 5

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   5 / 5

My experience at "My Rehab" was wonderful

My therapist did a wonderful job of explaining what I have. Encouraged me during the sessions and gave me the confidence to do the exercises at home for it. Now I know what to do about it and how to help keep it at bay. I will use "My Rehab" again. This is my third time to use this service for different problems that I have had. The Physical therapist know what to do and how to encourage me to have a better outcome.

Happy · Stonewall, TX · Dec 17, 2013     Helpful? Yes · No · Inappropriate

Response from HCM

We're glad that we were able to help and thanks so much for sharing your story. We really appreciate it.
Mark D. Peterson, Director - Patient Experience

   5 / 5

My awesome PT experience

I have been receiving PT after surgery for about 6 weeks. I am very impressed with the knowledge of the therapist that is working with me. She is very good at explaining why each exercise is beneficial and what it is doing or going to do for me. She is has been an encouragement to me, on what will be a lengthy recovery. She adds new exercises that keep me wanting to use the service. She always has a smile.

Faithful · Fredericksburg, TX · Nov 28, 2012     Helpful? Yes · No · Inappropriate

Response from HCM

Thank you for letting us know of your progress and we appreciate hearing of your success with Kelly. She does an outstanding job. Thanks again,
Mark D. Peterson, Director - Customer Experience

   5 / 5

love hcmh

Your restore program is A1, from the get-acquainted class to the farewell luncheon. Really liked the "horse race" where you log how many steps each patient takes daily and post it on a board in the corridor so everyone can see their progress. That really tapped into my competitive spirit and got me up and going sooner than I would have otherwise. Thank you for keeping my family informed during my surgery. To be kept current is a huge plus for concerned loved ones. Your dietary department excelled at preparing the foods I requested. The meals were all wonderful. Your home care program is absolutely the best and your rehab department is extraordinary! My physical therapist was amazingly encouraging and patient, and she made me laugh--the best medicine! Thank you, sincerely. We're blessed that HCMH and all of you are here in Fredericksburg.

Bearcat · Fredericksburg, TX · Jun 09, 2012     Helpful? Yes · No · Inappropriate

Response from HCM

We so very much appreciate your review of our Restore program. We believe that a program like this helps in the healing process of the patient and the timeliness of ones recovery. Thanks again.
Mark D. Peterson, Director - Customer Experience

   5 / 5

i see improvement in my dad

my father goes to cardo therpy mon wed and fri. he enjoys it and all the staff really cares and are very supportive. we see him getting stronger every day. keep up the good work ya ll .everyone gets a pat on the back from me. thank you and may god bless you all!

mark · ingram, TX · Aug 02, 2011     Helpful? Yes · No · Inappropriate

Response from HCM

We are very pleased to hear that your father is getting stronger day-to-day and glad our staff has made the difference. Thanks again for sharing.
Mark Peterson, Director-Customer Experience

   5 / 5

The Rehab Center is an asset to our community.

I regularly utilize the Rehab Center and have had nothing but a positive experience there. The staff is wonderful and the facilities are great. We should all feel very fortunate to have a facility like this in Fredericksburg. The therapist that assists me is particulary wonderful and professional and makes my visits so enjoyable that I look forward to returning.

sonny · Fredericksburg, TX · Aug 02, 2011     Helpful? Yes · No · Inappropriate

Response from HCM

We very much appreciate your comments regarding your experience, staff and facilities. We are fortunate to have a facility like this, as well as, the staff that support it. Thanks again.
Mark Peterson, Director-Customer Experience

   5 / 5

Friendly, professional, therapeutic care...

Friendly, professional, therapeutic care...often beyond the call of duty or rountine.

Mimi · Blanco, TX · Jul 26, 2011     Helpful? Yes · No · Inappropriate

Response from HCM

Thank you for sharing your most recent experience with us. We so appreciate hearing from you. Thanks again.
Mark Peterson, Director-Customer Experience

   5 / 5

The service, friendliness and proficiiency of the staff is excellent. I have utilized the cardiac care rehab facility for six years and have been pleased with the service to myself and others who are recovering from open heart surgery and stent implacement. The level of care and coaching for self help is excellent. I would like to give recognition to care giver number one for her excellent and friendly service, proactive activity in various patient and facility needs. Care giver #1 is an excellent addition to the cardiac rehab facility. Care Giver number 2 is an excellent teacher, administrator, highly proficient as an RN and is a take charge person in keeping the cardic rehab facility activities smooth and efficient. The only slightly negative comment I can add is there are some nagging equipment failure and maintenance issues because of wear and tear. If funding allows there should be some replacement of of high useage equipment that is needing repeated repair.

Flttest · Fredericksburg, TX · Jul 23, 2011     Helpful? Yes · No · Inappropriate

Response from HCM

Thanks for telling us of your recent experience and we will look into the equipment issue. Thanks again
Mark Peterson, Director-Customer Experience

   5 / 5

Friendly, knowledgeable, excellent service.

All caregivers were friendly and knowledgeable with true concerns about the patient's welfare. What a great place to go for rehab!!!

George · Fredericksburg, TX · Jul 23, 2011     Helpful? Yes · No · Inappropriate

Response from HCM

We appreciate you letting us know how well our Rehab services are helping the patients welfare. Thanks again,
Mark Peterson, Director-Customer Experience

   5 / 5

My experience at the cardiac rehab was excellent!

Everyone at the cardiac rehab is excellent and everyone there deserves a rating of excellent

Jerry · Harper, TX · Jul 21, 2011     Helpful? Yes · No · Inappropriate

Response from HCM

Thanks for telling us what you think.
Mark Peterson, Director-Customer Experience

   5 / 5

Excellent staff and great Facility

Was a patient in rehab 8 or so years ago. Very happy to see rehab it it's new facility - lots of familiar faces too..Would recommend to anyone who needs the service. All the staff helpful and caring to all who come in.

JCDeereboy · Johnson City Texas, TX · Jul 21, 2011     Helpful? Yes · No · Inappropriate

Response from HCM

Thanks for sharing your comments regarding your visit and our facility. We do appreciate knowing that we're doing the right thing. Thanks again.
Mark Peterson, Director-Customer Experience